Basic Salary: ? ?70-95K + Bonus + bens
OTE: ?
Location: UK,
Job Type: Permanent/Full Time
Details
Job Title: Project / Program / Engagement Manager Europe: DPI / Big Data / Telco Analytics
Package: ?70-95K + Bonus + bens
Location: UK, London, South West
Our client provides solutions for timely, big data decision-making for international Telco?s and Service Providers and is growing rapidly.
Off the back of recent successes they are looking to hire an experienced international projects / program / engagement manager to manage deployments across European (tier 1) Service provider clients that they work with.
Essential role highlights:
? Responsible for managing customer projects to time, budget, contracted deliverables and overall customer satisfaction.
? Serve as an engagement and program manager to ensure successful implementations that may cross multiple geographic locations with diverse teams from various customer teams as well as adjacent third party vendors and partners.
? Manage a number of projects concurrently depending upon project scope from contract/sow through to full acceptance and revenue recognition.
? Engagement Managers will also be critical to finding new revenue and follow on business opportunities. P&L management will also become an important future responsibility.
Job Responsibilities
? Create and maintain the overall delivery plan from contract and sow to full acceptance by the customer
? Create and foster close customer relationships to effectively manage schedule, scope, tradeoffs and issues resolution
? Manage and drive competing requests across simultaneous client engagements
? Identify and drive project activities from across customer functional groups and partner sources
? Facilitate and drive internal communications within the sales, engineering, services, support and product management organizations. Ensure efficient handoffs between functions.
? Manage project to time, budget, and contracted deliverables (including planning, scheduling, milestone reviews, etc.)
? Help to document best practices in developing and deploying solutions
? Coordinate external communications with Customers and third party vendors on meeting the program objectives and to protect company interests.
? Broaden the reach of customer accounts by investigating new opportunities for our solutions.
? Drive project reviews for management and customers
? Manage project P&L to targeted margin results
Skills Needed
? At least 8-12+ years experience in customer-facing positions in a professional services role /firm.
? Experience with modern services deployment methodologies such as Agile/Scrum, with emphasis on software and hardware architecture, and infrastructure design and development
? Use of formal project management tools (e.g., MS-Project, Visio, etc.)
? Strong technical background, with previous experience with delivery of Enterprise class (Telco) software
? Experience in data warehousing or business intelligence application is desired (Oracle, SiteCatalyst, SAP, IBM/Cognos, etc.)
? Exposure to Telecom/Cable/Wireless service delivery and/or IP data networking.
? Strong analytical skills regarding technical and project management issues
? Strong organizational skills with an ability to manage competing client demands
? Ability to interact and communicate with CIO-level personnel
? Excellent communications and interpersonal skills
? Project Management certification and ITIL certification preferred
For More information, please feel free to get in touch.
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